Comcast customers around Philadelphia unable to watch Super Bowl due to cable outage
If there was ever a nasty time for cable service to go down within the Philly space, in the course of the Tremendous Bowl when the Eagles are enjoying could be it.
With followers of the Philadelphia Eagles revved as much as watch their workforce tackle the Kansas Metropolis Chiefs on Tremendous Bowl Sunday, Comcast mentioned it was “working furiously” to revive service to Xfinity clients in a number of the metropolis’s neighborhoods, in response to the Related Press.
In keeping with the Philadelphia Inquirer, the road was evidently minimize intentionally and police had been conscious of the scenario. A Comcast official informed the paper that service had been restored for some however not all clients in time for the 6:30 p.m. ET kickoff.
Comcast spokesperson Jen Bilotta informed the AP that severed fiberoptic cable within the Kensington part of northeast Philadelphia on Saturday resulted in an outage affecting just a few thousand households within the Kensington and Fishtown neighborhoods.
At 7:17 p.m. ET, Xfinity Help tweeted: “All companies ought to now be restored to clients in Kensington and Fishtown that had been impacted by an outage brought on by vandalism earlier at present. We’re grateful to our native groups that responded instantly and resolved this subject as rapidly as doable. Anybody nonetheless experiencing points ought to restart their modem and/or cable field.”
Just a few touchdowns had been scored by the point of the tweet, however the halftime present with Rihanna had not begun.
Fortune has reached out to Comcast for remark.
Complaints concerning the outage, not surprisingly, flooded social media.
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